Mike Cardella is CEO and founder of ICS () and a Microsoft Certified Professional. He started his career in 2001 and after demonstrating his ability to develop and manage Small Business networks, he quickly ventured to start ICS in 2002. As a result of his strong work ethic and ability to rapidly learn new technologies, ICS saw immediate and persistent success and growth. Since the company’s humble beginning, ICS has grown into a globally recognized Cloud Computing and Managed IT Service Provider, currently supporting over 2500 end users. Today, Mike leads a strong team of 14 skilled IT professionals in providing enterprise grade solutions and services to both small and medium businesses. As a technology expert, he is often utilized by business owners and consultants to provide solutions to complex technology problems and overcome business challenges. His passion is to stay on the forefront of new technology, learn it and deploy it, in order to maximize his, and his clients’ workforce productivity. In his spare time, he enjoys hiking, biking, sports, and spending time with his family.
I joined the technical support team at ICS in 2008 and advanced to the role of Lead Technical Engineer. I have several years of industry experience in client-focused IT solutions and in recognition I was promoted to Executive Vice President in 2013. I oversee product and technology solutions at ICS as well as management of ICS clients and support team. I hold a Certificate in Computer Technical Support and Networking from the Chubb Institute of Technology and have over 20 years of Information Technology experience. In my spare time I enjoy spending time with my Wife and my son as well as playing Texas Hold’em with friends.
I’ve been with ICS since 2009, as one of their senior systems engineers. I joined the team shortly after completing my Bachelor’s Degree in Computer Science and becoming A+ and Network+ Certified. While taking a strong initiative and proving my ability to learn, I rapidly developed into the lead installations engineer. In addition to being COMPTIA certified, I am also a Microsoft Certified Professional and have led over 60 network installations, varying from small to medium size networks. Outside of work, I am a faithful Christian, a dedicated husband and I enjoy delighting the office with some amazing vegan cuisine.
I joined ICS in 2012 as a Technical Support Engineer. Combining my technical aptitude to tackle difficult issues with creativity and earning my Microsoft Solutions Certified Associates certification in July 2014, I took on the role of Lead Systems Engineer. My responsibilities include the design, deployment, troubleshooting, and maintenance of intricate networks for both ICS's external clients and internal systems. I also assists with the advancement of internal processes, procedures and business development.
I have always had an interest in technology and this is what helped bring me onto the road of IT. Formerly studying nursing, I switched careers realizing a different calling. Even though I left nursing behind, I still keep with me the ability to help people in IT. I now strive to solve the problems of IT while giving the best to our customers. One my days off I like to spend time with my family and play video games on the side.
I joined the ICS team as Technical Service Coordinator in 2014. I am the voice of the ICS Support Line. It is my job to ensure all your calls get routed to the right technician for the job. Another responsibility of mine is to make sure all requests are addressed within the agreed upon SLA (service level agreement). I am the employee in charge of scheduling all hardware / software purchasing, onsite services or any general questions or concerns. I received my bachelor degree from Ramapo College and an associate degree in Network Administration from Devry University. In my spare time I enjoy hiking, traveling, playing video games and spending time with my family.
Always considered the “Computer guy” according to my family I turned my skills into a career when I joined ICS in 2019. Initially an intern from Lincoln Tech, I adapted to the fast-paced ICS work environment and am now a full-time service technician. Whether in the office or onsite I use my IT and retail management experience to make sure that the clients I help are more than satisfied with my services. I graduated Lincoln Technical Institute with a degree in Computer Network Support, and my A+ Certification. When I am not at work you can find me going on adventures with my wife and daughter, playing the latest video games, or skateboarding.
Since joining the ICS team in 2015, I’ve gotten to work with clients to align their overall IT vision and their goals to establish secure environments. I’m proud to lead the ICS Security team in providing our clients with strategic guidance, implementing security and disaster recovery best practices, and assessing risk to make recommendations for improved physical and cyber security. Like others at ICS, I was drawn into the technology field at a young age, and especially in the current cyber-landscape, I continually keep up to date on tech-related developments. In my spare time, I like to read, spend time with friends and family, and I’m finally learning conversational Spanish.
I always had love for Technology, I showed it best I can as an intern when I joined the team in 2015. I quickly adapted to the ICS work environment and felt like a natural fit from the start. Currently a full time service tech, I also help out to make sure support requests are all done in a sufficient and timely manner. I regularly visit client offices and perform on-site support service calls to help better support our clients. I graduated from Lincoln Technical Institute with a degree in Computer Networking Support. In my spare time I enjoy spending time with my family, dog, and friends. I Enjoy watching sports and playing tech recreationally as well.
I have been in the MSP industry for 10+ years. I started out with my Network Administration degree from Berkeley College, with a focus on managing and troubleshooting IT Infrastructures. I’ve always had a deep interest in technology, and am excited to learn and expand my skills wherever possible. My experience ranges from desktop support, to servers and networking, all the way to 3D graphics equipment and software. In my spare time, you can find me out on the golf course or spending time with my family.
I started using computer at a very young age and attended Lincoln Technical Institute to further my knowledge in the field. Initially I joined ICS as an intern, after proving myself a hard worker and having an ambitious personality i was brought on full time. I have been able to utilize and adapt skills from previous jobs to learn and grow in my position at ICS. I am happy to assist wherever necessary and strive to resolve issues.
His IT career has spanned over 20 years. Initially being exposed to windows 3.1 in high school his love for computers carried over to after high school with his family purchasing their first computer - a mac performa in 1993. He recalls wanting to run a program to make music and the 4MB of RAM was not enough. He called a local IT shop and paid over $400 to have the system RAM updated to 8MB. After seeing the tech install the additional RAM sparked his interest in repairing and updating computers, but he did not know how to enter the field. It wasn’t until 1999 after enrolling in a Southern Methodist University 1-year course to get his Microsoft certified systems engineer and A+ certification along with an internship with the county courts that his career was born and he has been in the IT field ever since. What He enjoys most about the job is building a rapport with his clients to help them find solutions to their IT challenges. On his spare time he enjoys spending time with his 16-year-old son, working out in the gym, playing basketball, and riding his bicycle in the Texas heat.
After graduating Cum Laude from Rensselaer Polytechnic Institute, I joined ICS in 2019. I have always had a passion for solving issues using technology. Bringing in over 8 years of technical support experience and 10 years of customer service experience, I am able to solve complex technical issues and ensure clients are happy with the results. When not at work I am often found hiking or practicing guitar.
After leaving the military, I wanted to pursue my career in IT. I am passionate about learning new technologies, love being challenged with hard to solve IT problems, and the wide array of technical issues we face on a daily basis keeps me really interested. I dedicate most of my spare time to taking my kids to basketball and football games and enjoy biking
I have been in the IT industry for 8 years, in which 5 of them have been specialized in Desktop Support with MSPs. In 2012, Alan accomplished his Computer Science Degree in his home country, Argentina, and short after that came to the United States to start building his IT career.
In 2019 I became Comptia Network + certified and at the end of 2021 I also got my certification in Microsoft Azure Administrator. In my spare time, I enjoy working out, playing tennis and maintaining a healthy, well-balanced lifestyle.
My name is Dario Mata, and Im ready to combine my 5 plus years of administrative and customer skill with my passion for technology. I graduated from Lincoln Technical Institute in 2019 with a certificate in Information Technology and Comptia A+ certification and am fortunate to have interned with ICS and then hired that same year. Since then, there has been no stop to my learning and growth. I look forward to continuing on this journey at ICS.
Cody joined the team in February 2022, bringing along the knowledge and experience gained from 10+ years in the I.T. industry. He graduated with an Associates in Networking and Systems Architecture from ITT in 2010 and spent many years before that breaking and fixing his own (and what seems like) every friend and family member's PC on the side. As a project manager, Cody brings his set of troubleshooting and setup skills to help optimize any process that he is involved in. He finds that he is always learning something new every day and he is the kind of person to pick a problem apart and always try to find the best process and resource to solve it. In his spare time, you can find him out in the garage with a wrench in his hand or gaming behind a computer screen.
I became involved with technology while teaching Middle School English in Metuchen, NJ. My passion for technology drove me to work with IBM in San Jose, where computers were being refurbished and distributed to schools in the area. From there I continued to work in the IT field, providing excellent customer-centric support to both businesses and outreach programs. Today I continue to strive to make technology as frictionless as possible and am very active in virtual reality, and PC gaming.
I've had an interest in technology for as long as I can remember. I was fortunate in the fact that my dad started teaching me how to troubleshoot computers from a very young age. I graduated from ITT Technical Institute and have acquired my CompTIA A+ and Mikrotik MTCNA Certifications. I am currently studying to become Comptia Network+ Certified. I've worked in the IT field for close to 10 years, coming from an Industrial Automation background and transferring to the Commercial side 2 years ago. I'm always up for a challenge and ICS has given me plenty of opportunity to expand my skills. I've enjoyed my time at ICS so far and am excited to see what the future holds for me here. In my spare time, I enjoy spending time with my beautiful wife, playing guitar, video games and traveling.