ICS handles 100% of our Windows environment, Network, Office devices and cyber security. Since we signed with ICS, they have been invaluable in helping us stay up to speed with adequate Cyber Security. They have helped with 3rd party vendors including our Cyber Insurance Carrier among others to recommend and implement the proper tools to ensure our network is secure and our customer data remains safe. When needed, they dispatched a tech onsite. Our employees are very happy with the response times. In the instances we’ve had where we needed support ASAP, they’ve responded within minutes.
I could not be more pleased with the tech support provided by Mazzy who works with this company. He is extremely knowledgeable and handles every problem sent to him in a very timely and proficient manner. He is definitely an asset to this great company!! I would highly recommend using Integrated computer services for all your technical support needs.
My experience with Mazzy and the whole Integrated team has been nothing but positive. They go above and beyond to meet your needs. They are a great partner to have with your organization.
I want to thank the entire staff of Integrated Computer Services! They are always helpful on our "mayday mayday, computer down" moments. A special thanks to Mazzy and Jake! You guys are awesome!
The team at ICS has always been quick to respond to any issue we may have had with out IT services. They provide competent and professional support with calmness and understanding when the issue at hand is usually stressful for our small company. They provide a great peace of mind.
I build our company network from the ground up and nurtured it for 10 years, until it got to be too big to handle on my own. We had another IT vendor that just wanted to sell us stuff and make money off us, and tried repeatedly to take away my admin rights. When we found ICS, I knew that they would be the right company to take care of the network I had put my heart and soul into. ALL the techs at ICS are professional, personable, courteous, and knowledgeable, and they work WITH me, not against me! ICS has been one of the best decisions our company ever made!
Quick, efficient, trust worthy, and complete describe Integrated Computer Services. They get the job done for us each and every time and always have excellent insight as to how to avoid a similar issue going forward.
I am a Paralegal at the Law Offices of Weiner & Mazzei in Passaic, New Jersey. We hired ICS over the summer months and they have done an excellent job. They are professional, efficient and provide a high level of customer service. If your company needs a good computer help desk company do not hesitate to call these guys. They are good and affordable.
Working with integrated has been the best experience with a tech business. Thank you Mike, Mazzy & Staff for having patience and everything you guys do for us everyday!
Our company has been working with ICS for 4+ years, and we constantly have had positive experiences with them. All ICS staff are wonderful! We are a fast growing company and always in need of technical support and they are always there to help, and most importantly are very patient with everyone. They respond to our requests in a timely manner and are able to fix the problem remotely. I personally feel that they deserve five stars in customer service and - expertise. I would like to give special thanks to Humberto Acosta ; Jake Blakely; Orlando Gomez and the rest of the team - and look forward to continue working with their team.
Always the best move to call ICS. Very helpful each and every time. Quick response time and always available to get the job done. I like that they take the extra step to explain what they are doing and why they are doing it. Never reluctant to answer any questions we may have. A professional group for sure.